Gardel by Moore is committed to preserving customer’s privacy rights.

Gardel by Moore endeavors to protect personal data and allows customers to access, change or remove their information in accordance with the law in force.
The personal data of customers are provided directly by their holders in the electronic forms provided on Webshop for purchase the products. Also for delivery, return and knowledge of the new offers.
The personal data provided includes name, address, email, password, order history, preferences, and others strictly related to the sale of the products on the site.
Gardel by Moore promises confidentiality, transparency and control of personal data is ensured by adopting the necessary levels of security and protection.

Cookies

Cookies “are small labels of software that are stored on your computer through the browser, retaining only information related to your preferences, not including, as such, your personal data.
Cookies help determine the usefulness, the interest and the number of uses of your websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
All browsers allow the user to accept, reject or delete cookies, in particular by selecting the appropriate settings in their browser. You can set cookies in the “Options” or “Preferences” menu of your browser.
Disabling cookies may prevent some web services from working correctly. Disabling cookies does not grant any anonymity or prevent websites from tracking your search habits.
For more information about cookies and their use, we suggest you check the following link: http://www.allaboutcookies.org/

Third Party content

The Webshop may have links to third-party sites that are not under the control of the site owner.
We have no responsibility whatsoever for their content.

Transmisson

The personal data provided is not transmitted to third parties, except for the delivery company, for delivering the orders.

Customer Rights

Customers have the right to information, access and opposition.
The data provided is collected by the website owner for strict compliance with the purpose of selling the products advertised and their delivery.
Customers may at any time access their data provided through their personal area available on the site.
Customers may express their opposition to the processing of their personal data, by e-mail customercare@gardelbymoore.com, and post Rua Dr. Raul Augusto Castro Fernandes 40, 4780 712 Santo Tirso, Portugal.

Data Access Request

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Responsibility

Gardel by Moore is not responsible for the technical equipment and software which is needed to use the webshop. During short periods of time there may be maintenance disruptions etc. and Gardel by Moore is not responsible for any disturbances, disruptions or other problems that may occur in connection with this.
Gardel by Moore cannot guarantee that the webshop at all times will be free from defects such as viruses or spam.
Neither may Gardel by Moore be held responsible for any misprints, and reserves itself against any errors in pictures and texts. Gardel by Moore liability for any claims (including indemnity) is under all circumstances, except for in cases arising out of willful conduct or gross negligence, limited to the amount equivalent to the price of the item (or items) which is/are the matter of dispute.
Gardel by Moore is never liable for consequential damages.

Force majeure

Force majeure occurs when external circumstances substantially prevents the performance of an obligation under the agreement, for example war, state intervention, strikes, staff’s illness, shipping disturbances, restrictions on energy supplies, bans, restrictions, declined permissions, import and export restrictions, natural disasters, accidents etc. which reasonably could not have been foreseen when entering into the agreement and which reasonably could not have been avoided or overcome. This applies both to Gardel by Moore and to Gardel by Moore´s sub-contractors.
In the event of force majeure Gardel by Moore´s obligations are deferred. If the period of force majeure is not of a temporary nature, you as well as Gardel by Moore have the right to cancel the purchase agreement without any obligation to pay indemnity arising. Such measures are carried out by contacting Gardel by Moore´s customer service.

Disputes

Please contact Gardel by Moore´s customer service to resolve any disagreement.
In accordance with the regulations in the Portuguese Law (Article 18 of Law 144/2015), customers may have recourse to the competent authorities for alternative dispute resolution (ADR), on any center provided at: http://www.arbitragemdeconsumo.org/index.php ; http://www.consumidor.pt/,
Or use the European Online Dispute Resolution Platform available at:
https://ec.europa.eu/consumers/odr/main/?event=main.home.show